TERMS AND CONDITIONS

Welcome to Reliance Solutions EU, your reliable IT hardware partner. Please study our Terms and Conditions, which describe both parties' rights, responsibilities, and obligations - you, the valued customer, and us, Reliance Solutions EU. You accept and agree to the following terms by using our products and services:

1. Payments and Orders:

i) Order Placement: All orders are subject to Reliance Solution's acceptance. We reserve the right, at our sole discretion, to decline any order.

ii) Pricing: Our product prices are subject to change without notice. The cost for your order will be as stated when you place your order.

iii) Payment: Payment is payable at the time the order is placed. We accept credit cards, bank transfers, PayPal and other electronic payment options, among others.

2. Shipping and handling:

i) Shipping Costs: shipment rates are determined by the shipment destination as well as the weight and dimensions of the products. These fees are informed to you prior to the completion of your order.

ii) Delivery Time: We make every effort to process and ship orders as soon as possible within 5-6 business days. Delivery timelines, however, may vary depending on factors such as product availability, region, and shipment type. We assume no responsibility for any delivery delays.

iii) Receipt of Goods: It is your obligation to inspect the goods upon receipt for any damage or anomalies. Please notify us of any problems within 48 hours of receiving your order.

3. Product Guarantee:

i) Manufacturer's Warranty: The majority of items are covered by a manufacturer's warranty. We do not extend any additional warranty beyond that provided by the manufacturer or by vendors. The new conditions covers 1 year warranty, however refurbished or used items cover 1-3 month warranty.

ii) Defective Products: If you get a defective product, please contact our customer service staff for assistance with refunds, replacements, or repairs.

4. Returns and Refunds:

i) Return Policy: Returns are accepted for products that match our return criteria, which are described in our Return Policy. For more information, please see our policy on our website.

ii) Refunds: Refunds will be provided in accordance with our Refund Policy, which may be found on our website. Please read this policy thoroughly to gain a thorough knowledge of our return procedure.

5. Privacy and Data Protection:

i) Data Collection: We collect and store information required for order processing and customer service. Our data collecting and use procedures are detailed in our Privacy Policy, which may be found on our website.

6. Intellectual Property:

i) Website Content: Intellectual property rights safeguard all content on our website, including text, photos, and logos. Without our express permission, you may not use, edit, or distribute this content.

7. Limitation of Liability:

i) Exclusion of Damages: Reliance Solutions shall not be liable for any indirect, consequential, or incidental damages arising from the use of our products or services to the fullest extent permitted by law.

8. Governing Law:

i) Legal Jurisdiction: The laws of the United Kingdom govern and are construed in accordance with these Terms and Conditions. Any disputes will be resolved exclusively by the courts of the United Kingdom.

9. Updates to Terms and Conditions:

i) Policy Revisions: Reliance Solutions EU retains the right to change or update these Terms and Conditions at any time. Updated versions will be posted on our website, and your continued use of our services indicates that you agree to these changes.

You indicate your comprehension and acceptance of these Terms & Conditions by dealing with Reliance Solutions. If you have any queries or need more information, please do not hesitate to contact our customer service staff. We value your confidence and look forward to meeting your IT hardware requirements with excellence and integrity.